Hamleys

Latest Hamleys Coupons, Offers, Deals & Promo Code for May, 2023

About Hamleys

Hamleys is a British toy store company, and one of the oldest toy stores in the world. Founded by William Hamley as "Noah's Ark" in High Holborn, London, in 1760. Hamleys started as a single toy shop and has grown over the centuries to become the world's oldest toy store and one of the best-known retailers of toys in the world. The store moved to its current location on Regent Street in London's West End in 1881, where it remains today.

Hamleys is known for its wide selection of toys, including traditional and classic toys as well as the latest and most popular toys on the market. The store also offers a wide range of activities and events for children, including toy demonstrations and workshops. The store's elaborate window displays are also a popular attraction, and they change regularly to showcase new and exciting toys.

The company has expanded globally and today has stores in many countries around the world, including India, Russia, and China. Hamleys has more than 100 stores in over 18 countries across Asia, Europe, Africa, and the Middle East.

In 2003, Hamleys was acquired by the Reliance Retail, an Indian retail company. In 2019, Reliance Retail has bought Hamleys globally from the Falic Group, a Florida-based duty-free retailer.

Hamleys has a strong reputation for providing excellent customer service and a unique shopping experience. The company's mission is to bring joy and happiness to children and families around the world through the magic of its toys.

how to use it

Hamleys is a toy store, so the primary way to use it is by visiting one of its physical locations and browsing through the selection of toys available for purchase. Here are a few steps on how to use Hamleys:

Find a store location: Hamleys has stores in many countries around the world. You can visit the Hamleys website to find the nearest location to you.

Browse the selection: Once you're inside the store, you can take a look at the different sections of toys that are available. There are different sections for different age groups and toy categories, such as action figures, dolls, board games, and more.

Ask for assistance: If you need help finding a specific toy or have any questions, you can ask one of the store associates for assistance. They will be happy to help you find what you're looking for.

Purchase the toy: Once you've found the toy you want to buy, you can take it to the register to make your purchase. Hamleys accepts various forms of payment, including cash, credit cards, and debit cards.

Participate in events: Hamleys also regularly holds events such as toy demonstrations, workshops, and other activities that can be a great way to learn more about different types of toys and to have fun with your children

You can also shop online on Hamleys website and get the toys delivered to your doorstep.

Why to choose  over others

There are several reasons why someone might choose to shop at Hamleys over other toy stores:

History and reputation: Hamleys is one of the oldest toy stores in the world, and has a long history of providing quality toys and excellent customer service. This reputation can instill confidence in customers that they will have a positive shopping experience.

Wide selection of toys: Hamleys offers a wide selection of toys for all ages and interests, from traditional and classic toys to the latest and most popular toys on the market. This variety can make it easier to find the perfect toy for a specific child or occasion.

Activities and events: Hamleys regularly holds events such as toy demonstrations, workshops, and other activities. This can be a great way to learn more about different types of toys and to have fun with your children.

Personalized assistance: The store associates are knowledgeable and are happy to help customers find the perfect toy or answer any questions they may have.

Global presence: Hamleys has stores in many countries around the world which makes it easier for customers to find a location near them, also online shopping can be a convenient option.

Brand credibility: Hamleys is a well-known and respected brand in the toy industry, which can provide customers with a sense of trust in the quality of the products they are purchasing.

Online shopping option: Hamleys also has an online store where customers can easily browse and purchase toys from the comfort of their own home.

list of services or products offered 

Hamleys offers a wide variety of toys and other products, including:

Action figures: Hamleys has a wide selection of action figures, including popular characters from movies, TV shows, and comic books.

Dolls: Hamleys offers a wide variety of dolls, including traditional dolls, fashion dolls, and collectible dolls.

Building sets: Hamleys has a wide selection of building sets, including popular brands like Lego, K'NEX, and Mega Bloks.

Board games: Hamleys offers a wide variety of board games, including traditional games like Monopoly and Scrabble, as well as newer games like Settlers of Catan and Codenames.

Outdoor toys: Hamleys has a wide selection of outdoor toys, including bicycles, scooters, and trampolines.

Stuffed animals: Hamleys offers a wide variety of stuffed animals, including popular characters from movies and TV shows.

Learning and educational toys: Hamleys has a wide selection of learning and educational toys, including science kits, puzzles, and educational games.

Remote control toys: Hamleys has a wide selection of remote control toys, including cars, helicopters, and drones.

Art and craft sets: Hamleys has a wide selection of art and craft sets, including paints, markers, and modeling clay.

Baby and toddler toys: Hamleys offers a wide variety of toys for babies and toddlers, including rattles, teethers, and activity centers.

Event and activities: Hamleys regularly holds events such as toy demonstrations, workshops, and other activities that can be a great way to learn more about different types of toys and to have fun with your children.

15 FAQ'S  of and answer the question in more detail form

What is Hamleys?

Hamleys is a British toy store company, and one of the oldest toy stores in the world. Founded by William Hamley as "Noah's Ark" in High Holborn, London, in 1760. Hamleys is known for its wide selection of toys, including traditional and classic toys as well as the latest and most popular toys on the market. The store also offers a wide range of activities and events for children, including toy demonstrations and workshops. The store's elaborate window displays are also a popular attraction, and they change regularly to showcase new and exciting toys.

How long has Hamleys been in business?

Hamleys has been in business for over 260 years. It was founded by William Hamley as "Noah's Ark" in High Holborn, London in 1760.

Where is Hamleys located?

Hamleys has stores in many countries around the world, including India, Russia, and China. Hamleys has more than 100 stores in over 18 countries across Asia, Europe, Africa, and the Middle East. You can visit the Hamleys website to find the nearest location to you.

What types of toys does Hamleys sell?

Hamleys offers a wide selection of toys for all ages and interests, from traditional and classic toys to the latest and most popular toys on the market. The store has different sections for different age groups and toy categories, such as action figures, dolls, board games, and more.

Does Hamleys offer any events or activities for children?

Yes, Hamleys regularly holds events such as toy demonstrations, workshops, and other activities that can be a great way to learn more about different types of toys and to have fun with your children. These events are often free and open to the public.

Is it possible to shop online on Hamleys website?

Yes, Hamleys has an online store where customers can easily browse and purchase toys from the comfort of their own home.

How can I find the nearest Hamleys store location?

You can visit the Hamleys website to find the nearest location to you. The website has a store locator tool that allows you to enter your location and find the nearest store.

Does Hamleys offer any special promotions or discounts?

Hamleys does offer special promotions and discounts from time to time. These promotions can include sales on specific toys, discounts for members of loyalty programs, and more.

Does Hamleys have a customer service team?

Yes, Hamleys has a customer service team that is available to answer any questions or concerns you may have. You can contact customer service by phone, email, or through the website.

Does Hamleys offer any warranty or return policy?

Hamleys does offer a warranty and return policy. If you are not satisfied with your purchase, you can return the item for a refund or exchange within a certain period of time. The return policy may vary depending on the item, so it is best to check the website or ask in store for more information.

Does Hamleys have any loyalty program?

Hamleys does have a loyalty program, in which customers can earn points for purchases made in store and online, which can be redeemed for discounts and other rewards.

Does Hamleys have any gift cards?

Yes, Hamleys does have gift cards that can be used at any of its stores. The gift cards are available in different denominations and can be purchased online or in store.

Does Hamleys offer any online tutorials, videos or workshops?

Hamleys does offer online tutorials, videos, and workshops on

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their website and social media platforms. These can include toy demonstrations, craft tutorials, and educational activities for children.

Does Hamleys offer any international shipping?

Yes, Hamleys does offer international shipping, but it may vary depending on the location and availability of the product. It is best to check the website or contact customer service for more information on international shipping options.

Can I purchase Hamleys products wholesale?

Yes, Hamleys does offer wholesale options for businesses and retailers. You can contact the company through their website to inquire about wholesale options.

Cancellation, return and refund policy 

Hamleys has a return and refund policy in place for customers who are not satisfied with their purchase. The specific policy may vary depending on the item, so it is best to check the website or ask in store for more information. Generally, the policy includes the following:

Customers have a certain period of time (usually 14 days or as mentioned on website) to return or exchange an item if they are not satisfied with it.

Customers must provide proof of purchase, such as a receipt or order confirmation.

Items must be in their original condition, including all packaging and tags.

Refunds will be issued in the original form of payment.

Shipping and handling fees are non-refundable.

For online purchase, the process of return and refund would be more convenient, usually customer needs to fill up an online form, and follow the instructions given on the website.

It's important to note that some items may be subject to additional restrictions or exceptions, such as final sale items or personalized items which may not be eligible for return or refund.

In case of cancellation, Hamleys allows customers to cancel their order before the item has been dispatched. However, once the item is dispatched, cancellation is not possible and the customer will have to follow the return and refund policy.

I recommend checking the Hamleys website or contacting customer service for more detailed information on the return and refund policy, including any restrictions or exceptions that may apply.

Delivery

Hamleys offers delivery options for customers who purchase toys online on their website. The delivery options and fees may vary depending on the location, the size of the order, and the availability of the products.

The delivery times may vary depending on the location and availability of the product, but generally, the company strives to deliver the products as soon as possible. The customer will be updated on the delivery status through email and SMS.

For international orders, additional customs and import fees may apply and it is the customer's responsibility to pay for these fees.

In addition, Hamleys also offers a Click & Collect service, where customers can place an order online and pick it up at a nearby store, thus saving on the delivery fee.

Customers can track their orders on the website by using the tracking number provided in the shipping confirmation email.

It is important to note that Hamleys is not responsible for any lost or stolen packages, and customers are advised to provide a secure delivery address.

I recommend checking the Hamleys website or contacting customer service for more detailed information on delivery options, fees, and estimated delivery times.

Payment methods

Hamleys accepts a

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wide range of payment methods for customers to choose from. The specific payment methods accepted may vary depending on the location of the store or the website you are using. Some of the most common payment methods accepted by Hamleys include:

Credit and debit cards: Hamleys accepts most major credit and debit cards, such as Visa, Mastercard, American Express, and more.

Online banking: Hamleys accepts online banking payments via net banking or UPI payment methods.

Gift cards: Hamleys accepts gift cards that can be used at any of its stores. The gift cards can be purchased online or in store.

E-wallets: Hamleys also accepts payments through popular e-wallets like Paytm, Google pay, Phonepe etc.

Cash on delivery: Cash on delivery is also accepted for some of the orders placed on the website.

It is important to note that some payment methods may not be available for all purchases, such as the use of gift cards for online purchases. I recommend checking the Hamleys website or asking in store for more information on the specific payment methods accepted.

Customer support

Hamleys has a customer support team in place to assist customers with any questions or concerns they may have. The customer support team is available to help customers with a variety of issues, including:

Order inquiries: Customers can contact customer support to inquire about the status of their order, track their package, or make changes to their order.

Product information: Customers can contact customer support to get more information about a specific toy or product, including availability, pricing, and features.

Returns and refunds: Customers can contact customer support for assistance with the return or refund process.

Technical support: Customers can contact customer support for assistance with technical issues such as website or app troubleshooting.

Feedback and complaints: Customers can contact customer support to provide feedback or report any issues or complaints they may have.

Customers can contact customer support through various channels, such as email, phone, live chat, or by filling out a contact form on the website. Hamleys also provides a FAQ section on their website that can be helpful for the customers.

It is important to note that customer support hours may vary depending on the location and the channel you are using to contact them. I recommend checking the Hamleys website or asking in store for more information on the specific customer support options available and their hours of operation.

Are there any subscription they provide

It is not clear if Hamleys currently offers a subscription service for customers. However, it is possible that they may offer a subscription service in the future or may have offered it in the past. Some toy retailers offer toy subscription services, where customers can sign up to receive a new toy or set of toys on a regular basis.

It's recommended to check the Hamleys website or contact customer service to inquire about any current or upcoming subscription services they may offer. Additionally, Hamleys may have a loyalty program where customers can earn points for purchases made in store and online, which can be redeemed for discounts and other rewards.

Saving tips on the above

Here are some tips to help you save money when shopping at Hamleys:

Look for sales and promotions: Hamleys often has sales and promotions on certain toys or categories of toys. Keep an eye out for these deals and take advantage of them to save money.

Sign up for the email newsletter: By signing up for the email newsletter, you'll be the first to know about new products, exclusive offers, and upcoming sales.

Check for online deals: Hamleys also offers deals and discounts on its website, so be sure to check the online store for any special offers before making a purchase.

Use a gift card: If you have a Hamleys gift card, be sure to use it when you make a purchase. Gift cards can be used to save money on your purchase.

Join loyalty program: If Hamleys has a loyalty program, be sure to sign up and take advantage of it. You can earn points for purchases that can be redeemed for discounts and other rewards.

Shop during clearance sales: Hamleys often has clearance sales where they offer discounts on overstocked or discontinued items. This is a great time to save money on your purchase.

Compare prices: Before making a purchase, be sure to compare prices with other retailers to ensure you're getting the best deal.

Use cashback or rewards credit card: If you have a cashback or rewards credit card, be sure to use it when making

competitors of it 

Hamleys has several competitors in the toy retail industry. Some of the major competitors include:

Toys "R" Us: One of the largest toy retailers in the world, Toys "R" Us has a wide selection of toys for all ages and interests.

Walmart: Walmart is a large retailer that sells a wide variety of products, including toys.

Target: Target is another large retailer that sells a wide variety of products, including toys.

Amazon: Amazon is one of the largest online retailers in the world, and it sells a wide variety of products, including toys.

Smyths Toys: Smyths Toys is a large toy retailer in Europe, with a wide range of products for all ages.

The Entertainer: A UK-based toy store chain that specializes in a wide range of toys for all ages and interests.

Argos: Argos is a large retailer that sells a wide variety of products, including toys.

John Lewis & Partners: John Lewis & Partners is a department store that sells a wide range of products, including toys.

These are few of the major competitor of Hamleys, however, the list can be longer as there are many other retailers who sell toys in the market.