Rapido

Top Rapido Coupons, Offers, Deals & Promo Code for May, 2023

About Rapido

Rapido is a leading bike taxi service in India that offers convenient, affordable, and accessible transportation to its customers. It was founded in 2015 and is headquartered in Bengaluru, India. With its mobile app, customers can quickly book rides for short distances, making it an alternative mode of transportation to traditional taxis or personal vehicles.

Rapido also provides employment opportunities as bike taxi drivers, empowering individuals to earn a livelihood while contributing to the transportation needs of the community. The company implements strict safety measures, including mandatory helmet use, background checks, and continuous training for its drivers.

Rapido operates in multiple cities across India and has received significant investment from several venture capital firms. The company continues to expand its services and improve the customer experience through ongoing innovation and technology advancements.

How to use Rapido

Using Rapido is simple and straightforward. Follow these steps to book a ride:

Download the Rapido app: Rapido can be downloaded for free from the App Store or Google Play Store on your smartphone.

Register for an account: To use the app, you will need to create an account with Rapido. This will require you to provide some personal information and a valid mobile number.

Book a ride: Once you have registered, you can start booking rides. Simply open the app, enter your pickup and drop-off location, and select a ride option. Rapido offers multiple ride options to choose from, including solo rides and shared rides.

Track your ride: After booking a ride, you can track the progress of your bike taxi in real-time using the app. You will also receive updates on the estimated arrival time of your ride.

Pay for your ride: After the ride is completed, you can pay for it through the app using multiple payment options, including credit/debit cards, UPI, and Rapido wallet.

Rate your ride: At the end of each ride, you will be prompted to rate the driver and provide feedback. This helps Rapido maintain high standards of service and safety.

Why to choose Rapido over others

There are several reasons why you may choose Rapido over other transportation options:

Convenient and accessible: Rapido's mobile app makes it easy to book a ride quickly, without having to wait for a taxi or public transport.

Affordable pricing: Rapido's pricing is designed to be affordable and competitive, making it a cost-effective option for short-distance trips.

Safe and reliable: Rapido implements strict safety measures, including mandatory helmet use and background checks for drivers, ensuring a safe and reliable ride experience for passengers.

Multiple ride options: Rapido offers a variety of ride options, including solo rides and shared rides, allowing you to choose the best option for your needs.

On-demand service: Rapido's on-demand service means you can book a ride as and when you need it, without having to plan ahead.

Cashless payment options: Rapido offers multiple cashless payment options, including credit/debit cards, UPI, and Rapido wallet, making it easy and secure to pay for your ride.

Availability in multiple cities: Rapido operates in multiple cities across India, providing a convenient and accessible transportation option in many areas.

list of services or products offered by Rapido

Rapido offers the following services and products:

Bike taxi services: Rapido's primary service is providing on-demand bike taxi services for short-distance trips.

Rapido Fleet: A service that allows individuals to join Rapido as bike taxi drivers and earn a livelihood.

Rapido for Business: A service that provides transportation solutions for businesses and corporate clients.

Rapido Wallet: A digital wallet feature within the Rapido app that allows customers to easily and securely store money for future rides.

Rapido referral program: A referral program that rewards customers for referring friends and family to Rapido.

Rapido Points: A loyalty program that rewards customers for using Rapido's services, with points that can be redeemed for discounts and other benefits.

FAQS of Rapido

How do I book a ride with Rapido?

To book a ride, simply download the Rapido app, register for an account, and enter your pickup and drop-off locations. Select a ride option, track the progress of your bike taxi, and pay for your ride through the app.

Is Rapido available in my city?

Rapido operates in multiple cities across India. To check if Rapido is available in your city, please check the list of cities on the Rapido website or app.

Is it safe to take a Rapido ride?

Yes, Rapido implements strict safety measures, including mandatory helmet use and background checks for drivers, to ensure a safe and reliable ride experience for passengers.

How do I pay for my Rapido ride?

You can pay for your Rapido ride through the app using multiple payment options, including credit/debit cards, UPI, and Rapido wallet.

Can I cancel my Rapido ride after booking?

Yes, you can cancel your Rapido ride at any time before the driver arrives. Cancellation fees may apply, and the specific fee will be displayed in the app at the time of booking.

Can I bring a companion with me on my Rapido ride?

Yes, you can bring a companion with you on your Rapido ride. Rapido offers solo rides as well as shared rides.

How do I track my Rapido ride?

You can track your Rapido ride in real-time through the Rapido app. The app will also provide updates on the estimated arrival time of your ride.

What if my driver takes a different route?

If your driver takes a different route than the one you specified, you can raise a concern through the Rapido app or by contacting Rapido customer support.

What if I forget something in the bike?

If you forget something in the bike, you can contact Rapido customer support to report the lost item. Rapido will make every effort to assist you in recovering the lost item.

How do I rate my Rapido driver?

At the end of each ride, you will be prompted to rate your driver and provide feedback through the Rapido app. This helps Rapido maintain high standards of service and safety.

What if I have a problem with my Rapido ride?

If you have a problem with your Rapido ride, you can report the issue through the Rapido app or by contacting Rapido customer support. Rapido will make every effort to resolve the issue and ensure a positive ride experience.

What if my Rapido driver is late?

If your Rapido driver is running late, you can track the progress of your ride through the Rapido app. If the delay is significant, you can also cancel the ride and book a new one.

What if I lost my helmet during my Rapido ride?

If you lost your helmet during your Rapido ride, you can report the issue through the Rapido app or by contacting Rapido customer support. Rapido will assist you in resolving the issue and provide a replacement helmet, if necessary.

What is the Rapido referral program?

The Rapido referral program is a program that rewards customers for referring friends and family to Rapido. Customers can earn referral bonuses for each person they refer to Rapido who successfully completes a ride.

What is the Rapido points program?

The Rapido points program is a loyalty program that rewards customers for using Rapido's services. Customers earn points for each ride they take with Rapido, which can be redeemed for discounts and other benefits.

Cancellation, return and refund policy of Rapido

Rapido has a cancellation policy in place to ensure a fair and seamless experience for riders and drivers. Here is a summary of the Rapido cancellation, return, and refund policy:

Cancellation policy:

Riders can cancel a ride at any time before the driver arrives, and a cancellation fee may apply. The specific fee will be displayed in the app at the time of booking.

If the driver is more than 10 minutes late, the rider has the option to cancel the ride free of charge.

Return policy:

Rapido does not have a return policy as its service is a one-way transportation service.

Refund policy:

If the rider cancels a ride, the fare will be refunded, minus any applicable cancellation fees.

In case of any technical issues, overcharging or other related problems, the rider can contact Rapido customer support to report the issue and request a refund. Rapido will make every effort to resolve the issue and provide a satisfactory resolution.

Please note that the cancellation, return, and refund policy is subject to change and may vary based on specific terms and conditions. It is recommended to review the latest policy on the Rapido website or app before booking a ride.

Are there any subscription Rapido provide

Yes, Rapido does provide a subscription service called Rapido Prime. The Rapido Prime subscription is a monthly subscription service that offers riders exclusive benefits, such as discounted fares, priority booking, and more. The specific benefits and pricing for Rapido Prime may vary depending on the location. To learn more about Rapido Prime and its available benefits, you can visit the Rapido website or app.

Customer support of Rapido

Rapido provides multiple channels for customers to reach out for support. These channels include:

In-app support: Customers can use the Rapido app to raise a concern, report an issue, or get in touch with Rapido customer support.

Email support: Customers can email Rapido customer support at support@rapido.bike for assistance.

Phone support: Customers can call Rapido customer support at the phone number listed in the Rapido app or on the Rapido website.

Social media: Customers can reach out to Rapido through its official social media channels for support.

Rapido aims to provide prompt and efficient customer support and resolve any issues or concerns in a timely manner.

Payment methods accepted by Rapido

Rapido offers multiple payment options to make it easy and convenient for riders to pay for their rides. The specific payment methods available may vary depending on the location, but some of the commonly accepted payment methods include:

Credit and debit cards: Rapido accepts major credit and debit cards, including Visa, Mastercard, and American Express.

Mobile wallets: Rapido also accepts payment through popular mobile wallets, such as Paytm and Google Pay.

Rapido Wallet: Rapido has its own wallet system, where riders can store money and use it for their rides.

Cash: In some locations, Rapido also accepts cash payment for rides.

Please note that payment options may vary based on the location, and it is recommended to check the available payment options through the Rapido app or website before booking a ride.

Saving tips on Rapido

Here are some tips to help you save on Rapido rides:

Use Rapido Prime: If you frequently use Rapido, consider signing up for Rapido Prime. This monthly subscription service offers exclusive benefits, such as discounted fares, priority booking, and more.

Book in advance: Book your ride in advance to take advantage of Rapido's off-peak pricing, which is typically lower than during peak hours.

Share a ride: Consider sharing a ride with friends or coworkers to split the fare and save money.

Use Rapido wallet: To avoid paying additional processing fees, consider using the Rapido wallet to pay for your rides.

Take advantage of promotions and offers: Rapido frequently offers promotions and discounts, such as referral bonuses, promotional codes, and more. Keep an eye out for these opportunities to save on your rides.

By following these tips, you can potentially save money on your Rapido rides.

Competitors of Rapido

Rapido faces competition from various other ride-hailing and bike taxi services in different regions. Some of the major competitors of Rapido include:

Ola Bike: A bike taxi service that operates in multiple cities in India.

Gojek: A Southeast Asian tech company that offers a range of services, including bike taxi services.

Grin: A bike taxi service that operates in several cities in Latin America.

Uber Bike: A bike taxi service offered by ride-hailing giant Uber in select cities.

Vogo: An Indian bike taxi service that operates in multiple cities.

These are some of the major competitors of Rapido in different regions. The specific competitors may vary based on the location and market, and new competitors may enter the market as the industry continues to grow and evolve